Viennois Gold Plated Crystal Locket Set
sold in last Hour
HURRY! ONLY LEFT IN STOCK
Delivery Policy
At Zarovas by Zara Collection, we are committed to providing a smooth and reliable shopping experience. Every jewellery order is carefully packed and securely delivered to ensure your purchase reaches you safely.
We offer reliable delivery services across Pakistan with the following estimated delivery timeframes:
- Standard Delivery: Estimated 3–7 business days
- Express Delivery: Estimated 1–3 business days where available
- Same-Day / Next-Day Delivery: Available in selected cities and areas
Once your order has been dispatched, you may receive tracking information through your provided contact details. This allows you to monitor the progress of your shipment.
Every jewellery item is carefully packed in protective packaging to help prevent damage during transportation and maintain the quality and elegance of your purchase.
- Please make sure your shipping address and contact number are correct.
- Delivery times may vary depending on your location and courier service.
- Unexpected delays may occur due to weather, public holidays or courier-related issues.
- Customers may be contacted by the courier before delivery.
Return & Exchange Policy
At Zarovas by Zara Collection, we want you to be completely satisfied with your purchase. If you need to return an eligible item, please follow the guidelines below.
Return requests must be made within 7 days from the date of delivery.
- Items must be unused and unworn.
- Products must be returned in their original condition.
- Original packaging, tags, certificates and accessories must be included.
- Proof of purchase, such as an order number or receipt, is required.
If you receive a damaged, defective or incorrect jewellery item, please contact us as soon as possible after receiving your order.
Please provide clear photographs or videos showing the issue. After verification, we may arrange a replacement or refund at no additional cost, depending on the situation.
- Customized or personalized jewellery.
- Engraved products.
- Items that have been worn, used or damaged after delivery.
- Final-sale items, where specifically stated on the product page.
- Items returned without original packaging, tags or included accessories.
To request a return, please contact our customer service team at +92 321 6663722 within 7 days of receiving your order.
Please provide the following information:
- Order number
- Name of the product
- Reason for the return
- Clear photos/videos, if the item is damaged or defective
Customers are responsible for return shipping costs unless the item received is incorrect, damaged or defective.
We recommend using a trackable courier service and keeping your shipping receipt until your return has been successfully processed.
Zarovas by Zara Collection is not responsible for items lost or damaged during return shipping when the return is arranged by the customer.
Once the returned item is received, our team will inspect it to confirm that it meets the return eligibility requirements.
If the return is approved, the refund will be processed within 7 working days.
Original shipping charges are non-refundable unless the return is due to an incorrect, damaged or defective item received.
We currently do not offer direct product exchanges. If you would like another product, please follow the return process for the eligible item and place a new order for your preferred product.
Where applicable, customers may choose store credit instead of a refund. Store credit will be equal to the eligible purchase value and can be used toward a future purchase from Zarovas by Zara Collection.
Zarovas by Zara Collection reserves the right to update or modify this Delivery and Return Policy when necessary. Any updated policy will be published on this page.
By placing an order with Zarovas by Zara Collection, you acknowledge and agree to the terms of this Delivery and Return Policy.
For any questions regarding delivery, returns or refunds, please contact our customer service team at +92 321 6663722.
Delivery Policy
At Zarovas by Zara Collection, we are committed to providing a smooth and reliable shopping experience. Every jewellery order is carefully packed and securely delivered to ensure your purchase reaches you safely.
We offer reliable delivery services across Pakistan with the following estimated delivery timeframes:
- Standard Delivery: Estimated 3–7 business days
- Express Delivery: Estimated 1–3 business days where available
- Same-Day / Next-Day Delivery: Available in selected cities and areas
Once your order has been dispatched, you may receive tracking information through your provided contact details. This allows you to monitor the progress of your shipment.
Every jewellery item is carefully packed in protective packaging to help prevent damage during transportation and maintain the quality and elegance of your purchase.
- Please make sure your shipping address and contact number are correct.
- Delivery times may vary depending on your location and courier service.
- Unexpected delays may occur due to weather, public holidays or courier-related issues.
- Customers may be contacted by the courier before delivery.
Return & Exchange Policy
At Zarovas by Zara Collection, we want you to be completely satisfied with your purchase. If you need to return an eligible item, please follow the guidelines below.
Return requests must be made within 7 days from the date of delivery.
- Items must be unused and unworn.
- Products must be returned in their original condition.
- Original packaging, tags, certificates and accessories must be included.
- Proof of purchase, such as an order number or receipt, is required.
If you receive a damaged, defective or incorrect jewellery item, please contact us as soon as possible after receiving your order.
Please provide clear photographs or videos showing the issue. After verification, we may arrange a replacement or refund at no additional cost, depending on the situation.
- Customized or personalized jewellery.
- Engraved products.
- Items that have been worn, used or damaged after delivery.
- Final-sale items, where specifically stated on the product page.
- Items returned without original packaging, tags or included accessories.
To request a return, please contact our customer service team at +92 321 6663722 within 7 days of receiving your order.
Please provide the following information:
- Order number
- Name of the product
- Reason for the return
- Clear photos/videos, if the item is damaged or defective
Customers are responsible for return shipping costs unless the item received is incorrect, damaged or defective.
We recommend using a trackable courier service and keeping your shipping receipt until your return has been successfully processed.
Zarovas by Zara Collection is not responsible for items lost or damaged during return shipping when the return is arranged by the customer.
Once the returned item is received, our team will inspect it to confirm that it meets the return eligibility requirements.
If the return is approved, the refund will be processed within 7 working days.
Original shipping charges are non-refundable unless the return is due to an incorrect, damaged or defective item received.
We currently do not offer direct product exchanges. If you would like another product, please follow the return process for the eligible item and place a new order for your preferred product.
Where applicable, customers may choose store credit instead of a refund. Store credit will be equal to the eligible purchase value and can be used toward a future purchase from Zarovas by Zara Collection.
Zarovas by Zara Collection reserves the right to update or modify this Delivery and Return Policy when necessary. Any updated policy will be published on this page.
By placing an order with Zarovas by Zara Collection, you acknowledge and agree to the terms of this Delivery and Return Policy.
For any questions regarding delivery, returns or refunds, please contact our customer service team at +92 321 6663722.
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